The Order Management Specialist will assist in the efficient productivity and operations of the office pertaining to order processing and client contract review. You are part of the Itamar Medical team that supports our customers, sales team, and managers with a variety of tasks in a wide complexity range related to our product sales, fulfillment and operations. We are looking for a high-energy, self-motivated professional who is ready to join our team.
Primary Responsibilities and Duties:
- Receives all incoming orders from customers and sales team to be processed via SalesForce.com
- Review and approve all contract reviews – i.e., ensure account information is correct, SF opportunity details match PO, quote, or agreement, etc.
- Ensure Itamar Medical adheres to all regulations and policies.
- Assist with maintaining and updating customer data in SalesForce.
- Answer calls and emails pertaining to contract review, general customer service, and sales support.
- Maintain accurate records and document policy & procedural changes.
- Preparing and printing shipping labels.
- Perform a high level of data entry.
- Frequent preparation, generating and distributing of reports.
- Support Sales Administration Manager in other aspects and projects.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Strong Microsoft Office Skills (Word, Excel, Outlook)
- Salesforce/CRM software experience
- Extensive data entry experience
- Exceptional attention to detail, ability to multi-task, and work under pressure
- Excellent verbal, written, and communication skills
- Working knowledge of shipping processes or warehouse experience
- Strong organizational & time management skills
- Self-starter with ability to work independently with little direction, but able to collaborate with team members and clients
- Must have excellent follow up and follow through qualities, taking ownership & accountability
- Flexible to work late hours at the end of the quarter, and as needed
Experience and Education Requirements:
- Bachelor’s degree preferred
- 2+ years’ experience with contract review and/or order processing
- Medical Device/Health Care experience a plus
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee is required to sit – perhaps at long intervals of time
- The employee is required to work on computer for long intervals
- The employee is required to talk on the phone for long intervals
Supervisory Reports:
This position has no direct supervisory responsibilities.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Itamar is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.
About Itamar Medical:
Itamar® Medical, Inc. is a fully owned subsidiary of Itamar® Medical Ltd. We are pioneers in creating and developing the PAT® signal technology which provides a non-invasive window to the cardiovascular and autonomic nervous system, allowing the monitoring and measurement of critical patient information such as sleep disorders and cardiovascular health. The company’s US Headquarters is based in Atlanta, GA. Established in 1997, Itamar® Medical Ltd., is a public (TASENASDAQ: ITMR), rapidly-growing medical technology company building its presence and footprint in multiple medical disciplines.
WatchPAT is an FDA- cleared portable diagnostic device that uniquely uses finger-based physiology and innovative technology to enable simple and accurate Obstructive Sleep Apnea (OSA) testing while avoiding the complexity and discomfort associated with traditional air-flow based systems.
You have a unique opportunity to work with a world leader in the cardiology/electrophysiology medical field.
To apply, click here
or contact:
Tina Spencer
USA Director of HR
888-748-2627 x202